Frequently Asked Questions

Find answers to our most common questions below.

Yes! We offer flexible financing options with easy monthly payment plans. Visit our Financing page to apply online or call us at 1-844-54SAUNA.
Accessories, water care, covers and parts ship free on orders of $75 and over, and a flat $20 applies under $75. Sauna kits can be picked up free at our showroom or shipped free across Canada (kit, setup not included); local delivery and full setup by our crew is available in our service area with VIP Delivery & Setup, priced by distance and added on the sauna's page. Ice baths are a flat $500 anywhere in Canada, and free if you are inside our local delivery area. Hot tubs and swim spas are delivered by our own crew within Perth and Huron County only. Read the full shipping policy.
Absolutely! Visit our showroom at 44229 Amberley Rd, Wroxeter, ON. We're open Mon to Fri 9am to 5pm, Sat 10am to 4pm, Sun by appointment. Call ahead and we will make sure the products you want to see are ready on the floor.
All Northern Leisure products come with manufacturer warranties. Warranty terms vary by product. Contact us for specific warranty information on the product you're interested in.
We contact you to arrange a delivery date once your order is placed. Delivery times depend on the product and the season, so we give you a date when we call rather than an estimate at checkout.
Yes. We carry bromine, non-chlorine shock, pH balancers, test strips, filters and cleaners. Shop our Watercare collection.
Moonlight Sauna
Answers to common questions