Frequently Asked Questions

Find answers to our most common questions below.

Yes! We offer flexible financing options with easy monthly payment plans. Visit our Financing page to apply online or call us at 1-844-54SAUNA.
Yes! We offer free shipping on orders over $199 for items 65kg or less. Larger items like hot tubs, saunas, and swim spas have separate delivery fees. Contact us for a quote.
Absolutely! Visit our showroom at 44229 Amberley Rd, Wroxeter, ON. We're open Mon–Fri 9am–5pm, Sat 10am–4pm, and Sunday by appointment. Call ahead and we will make sure the products you want to see are ready on the floor.
All Northern Leisure products come with manufacturer warranties. Warranty terms vary by product — contact us for specific warranty information on the product you're interested in.
Delivery times vary by product and location. Small accessories typically ship within 3–7 business days. Larger products like saunas and hot tubs may take 2–6 weeks. Contact us for specific timelines.
Yes. We carry bromine, non-chlorine shock, pH balancers, test strips, filters and cleaners. Shop our Watercare collection.
Moonlight Sauna
Answers to common questions